# Introduction

There are a lot of posts about the WH-1000XM5 hinge breaking on Reddit, and some reviews being left on online retailers such as Amazon. I have a bit of experience replacing the hinges and have written this guide to help people who want to D.I.Y. the repair. This post will contain a lot of information and several solutions to fix your headphone’s snapped hinge.

I’ve read through countless posts on Reddit, and have contributed my own opinions and recommendation on this issue before creating this post. Sony does not offer in-warranty repairs in North America for physical damage on the XM5’s. Some countries and regions with better consumer protection such as Europe, Australia, and UK may get better support from Sony, or the retailer you’ve purchased your headphones from. I would suggest you exhaust all proper channels of support before attempting to repair these yourself because any damage done through the process will likely void any warranties.